Introduction
The Provincial Government of Ilocos Sur is dedicated to protecting your privacy and personal data. This Privacy Policy Notice explains how we collect, use, share, and protect your personal information. By interacting with us or using our services, you consent to the practices described in this notice.
Information We Collect
We collect the following types of personal information to provide and improve our services:
- Personal Identification Information: Includes your name, address, contact number, and government-issued identification numbers.
- Financial Information: Includes bank account details, payment information, and transaction history.
- Service-Related Information: Includes data related to your use of our services, applications, feedback, and communications.
- Technical Data: Includes IP address, browser type, device information, and usage data from our websites and online services.
How We Use Your Information
Your personal information is used for the following purposes:
- Service Delivery: To process requests, applications, and transactions related to provincial services.
- Operational Improvement: To enhance our services and address issues based on your feedback and usage patterns.
- Communication: To inform you about updates, notifications, and important information regarding our services.
- Legal Compliance: To fulfill legal obligations and enforce our policies and agreements.
- Disclosure of Your Information
We may disclose your personal information in the following situations:
- To Government Agencies: For the administration and enforcement of provincial regulations and services.
- To Service Providers: Third-party vendors who assist us in managing operations and providing services, subject to confidentiality agreements.
- For Legal Purposes: When required by law, to comply with legal processes, or to protect our rights, property, or safety.
Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights concerning your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal and operational limitations.
- Objection: Object to or restrict the processing of your personal information under certain conditions.
To exercise these rights, please contact us using the contact details below.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. Once it is no longer needed, we will securely delete or anonymize it.
Third-Party Links
Our services may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy Notice
We may update this Privacy Policy Notice periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated notice on our website or through other communication channels.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy Notice or our privacy practices, please contact:
Provincial Government of Ilocos Sur
Management Information Systems Division
Office of the Governor
[email protected]
Complaints
If you believe we have not adhered to this Privacy Policy Notice or have concerns about our handling of your personal information, you may file a complaint with the National Privacy Commission.
Thank you for your attention.
